Booking and accommodation rules

Booking and accommodation rules, hotel "Ukraina", Cherkasy city

Accommodation

  • Check-in after 14:00 Check out before 12:00.
  • The room rate includes breakfast, Wi-Fi, parking on the territory of the hotel.
  • The additional breakfast for guests that are not accommodated in hotel is available for extra fee.
  • Additional fee required for stay of more than 2 people in one room.
  • Late check-out until 18:00 is available for an extra charge.
  • Early check-in from 07:00 until 14:00 of the day of arrival is possible for 50% of the room rate.
  • Check in before 07:00 of the day of arrival is possible for 100% of the room rate.
  • Minimum period of accommodation is 1 night

Terms of Payment

  • Payment is to be made by guest upon arrival. You can pay by cash or credit card. For corporate guests we offer bank transfers. Send us booking details to receive the bill.
  • Booking without payment is considered to be not guaranteed. To guarantee your booking pay your accommodation via our website or give us your credit card details (number, expiration date ), or please contact our reservation department to make prepayment differently.
  • Not guaranteed reservation is valid until 18:00 of the day of arrival at the hotel. The hotel reserves the right to cancel unwarranted reservation if necessary (reservation officer will contact you and offer to make a payment for accommodation).
  • The room rate indicated in the Ukrainian currency - hryvna. We accept cash, bank transfer and bank cards Visa and Master Card.

Cancellation

  • Cancellations made 24 hours before the date of arrival are free of charge. Cancellations may be done by phone: 0472 54 31 40, 050 433 41 41, 067 443 11 44 ​​or email : reservation@ukraina-hotel.org.
  • Cancellations less then 24 hours before the day of arrival are not possible without incurring a charge. The amount of compensation is a payment for the first night of accommodation.

Children policy

  • Children under 5 years old stay in the room with their parents free of charge (without extra bed).

Pets policy

  • Pets are not allowed in the hotel. Accommodation of pats are possible in exceptional cases for an additional fee of 250.00 UAH per day

Smoking

  • Smoking is forbidden in the rooms of hotel. Non-compliance with this rule shall entail payment of compensation equal to the cost of 1 night stay in the room for each day of smoking.
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